Department: Hotel, Spa

Part Time Hotel & Spa Receptionist

Role Overview

We are looking for a part-time Hotel and Spa Receptionist to carry out all aspects of the customer journey from making reservations to departure whilst delivering a high standard of customer service to our guests.

Responsibilities

Meeting and greeting
Dealing with reservation enquires
Check guests in and out of the apartments
Taking bookings for Spa treatments
General administration
Dealing with telephone and email enquires
Cash handling

Qualifications

Must be computer literate, knowledge of Microsoft word, Microsoft Excel and Microsoft outlook would be preferred.
Previous hotel and or spa reception experience is preferred but not essential.

Teamwork

We work as a team to achieve great things together.

Excellence

We take pride in everything we do and deliver with integrity.

Support

We provide exceptional customer support with care and dedication.

Teamwork

We are one team, working together toward shared goals.

Memories

We create experiences that last and moments worth remembering.

Wow factor

We wow our customers with creativity, energy, and joy.

Commitment

We go the extra mile to exceed expectations every time.

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