Leisure Receptionist (Casual)

Role Overview

We are looking for a friendly and customer-focused individual to deliver a high standard of service to our members and guests. This is a casual position, providing cover as required for holidays, sickness absence, and peak business periods. We thank all applicants for their interest; however, only those selected for interview will be contacted.

Responsibilities

Providing excellent customer service to members and guests
Taking bookings and processing payments for activities, services, and retail items
Responding to membership enquiries and conducting membership tours
Handling telephone enquiries
Cash handling and reconciliation
General reception and administrative duties

Qualifications

Previous customer service experience required
Good computer skills
Excellent communication and interpersonal skills
Previous reception experience desirable

Teamwork

We work as a team to achieve great things together.

Excellence

We take pride in everything we do and deliver with integrity.

Support

We provide exceptional customer support with care and dedication.

Teamwork

We are one team, working together toward shared goals.

Memories

We create experiences that last and moments worth remembering.

Wow factor

We wow our customers with creativity, energy, and joy.

Commitment

We go the extra mile to exceed expectations every time.

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